The Whole Pepper Crusted Tuna Salad Saga
As you all know by now, Dear Husband and I were in the Miami area this year in December. I could not wait to get that salad! After our crazily stressful experience at Sarah’s Tent getting our Shabbat food, I simply needed the reward of finally getting MY SALAD!
We finally got to the restaurant, and I gushed and gushed to the owner about how much I loved the restaurant and recommended it to anyone who asked for a recommendation for a Kosher restaurant in the Miami area. Then I excitedly order my Pepper Crusted Tuna Salad and Dear Husband ordered a small pizza.
Forty Five minutes later, after finally asking the status of our two small items, we got our salad and pizza. We took it out to the car to drive back to our hotel.
I could not wait! I needed to eat THE SALAD.
Wait for it….
We started driving and I couldn’t wait until we got back to the hotel.
I. Opened. The. Salad!
There was only tuna and lettuce.
Tuna. And. Lettuce.
Where were all the other amazing ingredients that normally went into the salad?????
As you can see from the photo at the beginning of the post, there was supposed to be pineapple chutney (incredibly delicious), avocado*, and some other type of seaweed (which I asked to leave out), no sesame seeds, nothing.
It was an incredible let down.
I would just like to note before I go on, that in the scheme of life, this doesn’t even come close to even rating on the scale of tragedy. However, please keep in mind that at the time I was simply heartbroken at the loss of my salad. Just saying.
What to do next
Immediately I got on the phone and tried calling the restaurant. No one answered. We had come in around an hour before closing, and by the time we got our order, paid for it, drove away, opened the sad salad and called, the store was closed.
I ate the sad (and expensive!) tuna and lettuce salad, determined to call the restaurant on Sunday.
Here’s how the phone call went
I’d like to add, before we get to the call, that I have a lot of respect for customer service people. I make a huge effort to always speak calmly and politely on the phone. No matter what a dunderhead the customer service person may be, I always am polite. When someone has been helpful I make sure to thank them for doing such a great job.
Here is the phone call virtually word for word.
Oh the disappointment